CITROËN WARRANTY
A WARRANTY THAT HAS YOU COVERED
Get all the advantages of a full warranty when you buy a new Citroën, with manufacturing, paintwork and perforation defects all covered. Citroën's manufacturer warranty covers our passenger vehicles. The work covered by these warranties can be carried out by authorised Citroën Dealerships across Australia.
The Citroën Warranty coverage is 5 years / unlimited kilometres. In addition, you are protected by a 3-year paintwork warranty and a 12-year corrosion warranty.
Should any part of your Citroën require repair or replacement as a result of a manufacturing or material defect within the warranty period, the part will be repaired or replaced completely free of charge by your authorised Citroën Dealership, regardless of any change of ownership during the period covered.
WARRANTIES INCLUDED
MANUFACTURING DEFECT
Coverage
Defective parts, except parts that are subject to normal wear and tear (e.g. brake pads)
Contents of the warranty
Repair or free replacement of defective parts
Duration / km
5 year / unlimited km
PAINTWORK
Defects covered
Defect in paintwork or lacquer on the original bodywork
Contents of the warranty
Partial or total respraying or relacquering to rectify the defect
Duration / km
3 years
PERFORATION
Defects covered
Perforation: corrosion of the bodywork from the inside to the outside
Contents of the warranty
Repair or replacement of defective parts where the corrosion is visible
Duration / km
12 years
HOW YOUR WARRANTY WORKS IN 5 POINTS
HOW CAN I FIND DETAILED INFORMATION ABOUT THE WARRANTIES?
You can find detailed information about the warranties you own in the maintenance and warranty manual you were given when you purchased your Citroën vehicle. You can also read the general terms and conditions of the warranty.
HOW DOES THE WARRANTY WORK?
If you have an incident after buying your Citroën (breakdown, paint defect, perforation in the bodywork), visit a Citroën authorised repairer with your maintenance and warranties manual. Only an Authorised Citroën repairer can assess whether the defect can be repaired under Citroën's commercial warranty.
AND WHAT IF I HAVE A BREAKDOWN WHILE STILL UNDER WARRANTY?
If you break down, you should contact Citroën Roadside Assistance. Our experts will be best able to deal with the incident in the shortest possible time. In addition, the costs of the breakdown or towing service will be covered under the roadside assistance policy. Should the repair timeframe extend, your Citroën Authorised Repairer can support you with alternative transport solutions.
DOES THE WARRANTY EXPIRE ON RESALE?
Your warranty is transferable to the new owner of your vehicle and the same conditions apply for the remainder of the warranty period.
WHO CAN I CONTACT IF I HAVE A QUESTION ABOUT THE WARRANTY?
You can find all relevant information about the warranty in the maintenance and warranties manual you were given when your vehicle was delivered. If you have any additional questions, please get in touch with an authorised Citroën Dealership.